(Atlantic) This month's issue of Provider Magazine features Atlantic Nursing and Rehab Director of Nursing Michelle Gifford. Gifford was selected as one of the top twenty health care professionals around the country demonstrating stong leadership skills.
Atlantic Nursing and Rehab Administrator Kellie Jimmerson nominated Gifford for the honor. Jimmerson says Gifford has helped establish a positive environment for both the employees and customers.
"Probably six years ago we had turnover ratios of like 123% a year and she's brought those turnover ratios down to below 30% a year. So between maintaining staff loyalty and staff being here to work to do the job she's built a high level of customer satisfaction."
Jimmerson adds that Gifford's work has improved the overall care at the facility.
"People realize that we are making changes and steps. Those steps that we've started making everybody says, 'Yeah, I see the changes at Atlantic Nursing over the past six years,' well we're continuing that and we are committed to our quality that we are providing to our customers and to our families."
Gifford has been an employee at Atlantic Nursing and Rehab since 2008.